At Turning Point, we deeply understand the weighty decision families face when choosing an organization to entrust the care and treatment of their child. We firmly believe that families should be intimately involved in their child’s care, without the need for uncertainty or constant inquiries. Communication is imperative!
We’ve all encountered the frustrating “run-around” when trying to get updates from healthcare facilities. You might be familiar with phrases like “hold on, let me check,” “he’s not my patient,” or the vague assurance that “he’s doing fine.” We find such experiences completely unacceptable.
Our unwavering conviction is that families should always be informed about their child’s progress. That’s why we’ve taken the proactive step of employing a dedicated Family Liaison. Their sole responsibility is to bridge the communication gap between our facility and your family.